Terms and conditions of use

Terms and conditions of use

 

Art.1 : Legal mentions :

Labellemeche.com (hereinafter "the Web site") is the property of LA PIERLO COMPAGNIE (hereinafter "LA PIERLO COMPAGNIE" or "we"), a 4.500€-share capital limited company, having its head office at 43 rue Auguste Comte, 69002 Lyon, France, registered in the Register of Trade and Commerce of Romans under the number : RCS 797 526 969 . These general terms of sales apply to all orders on the Web site. These terms are subject to modification and updates; accordingly, the terms applicable to products orders by customers are those applicable on the date of the order on the Web Site.

Publishing director : Pierre DELLINGER

Website Host : OVH, 2 rue Kellermann - 59100 Roubaix - France.

 

Art.2 : Ordering Products

 

In order to purchase items sold in www.labellemeche.com, customers can selected one or many items and add them on the cart.

You will have the possibility, before final validation of your order, to verify your order details and the total price, and to correct any possible errors.

Once the customer is satisfied with the order, and has provided the required mandatory information, he/she can then click on "Confirm" to finalise the order. Following confirmation of the method of payment, the customer confirms definitively and unconditionally the order placement. Every confirmed order applies as a sale contract and an acceptance of all the present stipulations.

 

LA PIERLO COMPAGNIE is entitled to refuse any order made by a customer with whom a dispute exists in connection with the payment of a former order as well as any order that is not compliant with these general terms of sale.

In such cases, LA PIERLO COMPAGNIE will inform the customer by e-mail. Unless the customer contacts us to correct the error or the non-compliance with these general terms of sale, we reserve the right not to process the order.

By validating the order the customer declares to be 18 years old or above, or to have obtained formal consent from a parent or legal guardian to place an order on www.labellemeche.com. Customers less than 18 years old, having first obtained formal consent from a parent or legal guardian, are under the obligation to inform the parent or legal guardian of all data communicated during the order process; the latter retains the right to contest the archiving of this data and/or their transmission to a third party.

 

Once you have validated your order, LA PIERLO COMPAGNIE will promptly confirm receipt by sending you an e-mail to the address provided to us. In that aim, you formally accept the use of e-mail by LA PIERLO COMPAGNIE to confirm the content of your order. This confirmation e-mail will include all of the information provided by you, as well as the accepted price and terms of payment with an indication, as the case may be, of any possible difficulties or reservations in respect of the order. For each product, you will also receive, upon delivery, written confirmation of the price paid and of the shipping fees applicable to you.

 

Art.3 : Price

 

The prices displayed on the Web site are in Euros, VAT included, shipping excluded. The total price of the order (taxes and shipping fees included) is mentioned in the cart.

LA PIERLO COMPAGNIE reserves the right to modify the prices at all times but the prices invoiced to customers are those applicable on the date of the order, subject to stock.

For Switzerland and other countries outside of the EU,  VAT will be excluded on prices and therefore could not be subject to a VAT deduction.


For all deliveries outside the European Union, any custom/duty charges are to be honoured by the customer. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

 

Art.4 : Payment

 

Payment is debited immediately.

 

You may pay by :

Credit card : the Customer has access to a dedicated space made available by a banking establishment, which ensures the security and recording of the payment order. To this effect, the Customer expressively authorized LA PIERLO COMPAGNIE to debit its account accordingly to the amount of the ordered products.

Paypal : payment will be operated with the conditions and safety standard provided by Paypal.T he customer is not required to hold a Paypal account to use this platform. The customer's banking details never pass through LA PIERLO COMPAGNIE. There will be no fees for the customers, as they are taken in charge by LA PIERLO COMPAGNIE.

 

Data registered and saved by LA PIERLO COMPAGNIE act as a proof of order and of all transactions done. Data registered by the payment system act as a proof of the financial transactions.

 

Art.5 : Delivery

 

Shipments are proceeded through LA POSTE or selected compagnies. We ship worldwide, please check on www.labellemeche.com/delivery

 

All validated commands before 11 AM are shipped the same day.

 

Mentioned lead times are indicative of the average time to process order and to delivery it. LA PIERLO COMPAGNIE can not be held responsible for a delayed delivery due to external causes therefore customers can not pretend to any financial compensation.

 

In case of damaged delivery (already opened, missing product., broken product..), the Customer is due to notify LA PIERLO COMPAGNIE, by any means, its refusal of the product within 3 days following the delivery. The customer will take pictures of damaged product and the box they’re in it showing clearly the label with name, adress of the customer and tracking number of the order.

 

If the conditions outlined above have been fulfilled, LA PIERLO COMPAGNIE will proceed to a product exchange, a voucher to the products value, a refund of the damaged product(s), or the shipment of the missing product (withholding the legitimacy of the buyer's claim)

 

Art.6 : Right of cancellation

 

Customers have a right of cancellation, without having to indicate the reasons for such cancellation, within a cooling-off period of 7 clear days from receipt of the products ordered.

Customers are responsible for the cost and the safe return (original packing, products will not be lighted or used) accompanied by the order number to the following address:

LA PIERLO COMPAGNIE
43 RUE AUGUSTE COMTE, 69002 LYON
FRANCE

LA PIERLO COMPAGNIE will refund the Customer the possible money already paid, excluded shipment fees, and under the conditions described in the following paragraph (article 7).

 

Art.7 : Refund

 

LA PIERLO COMPAGNIE will refund the returned products under the circumstances described in paragraph 5 and 6, no later than 30 days following receipt by LA PIERLO COMPAGNIE of the returned products. Refund will be done similarly to the term of payment chosen by the Customer when he ordered the products or by a purchase voucher of the total amount of the order (VAT included).

 

Art. 8 : Warranties

 

Every order is submitted to the Customer's acceptance of the terms & conditions of use, which are subject to the French law. In case of litigation, the French Courts shall have the exclusive jurisdiction to resolve it. In case of problem or complaint, the Customer may address to the Customer Service department to find a mutual agreement : contact(@)labellemeche.com

 

Art.9 : Use of your information

 

LA PIERLO COMPAGNIE collects personal data on the Web site that is required for processing orders. Such data may be communicated, in whole or in part, to our service providers involved in fulfilling the order.

Customers are informed that such personal data is also collected by bodies in charge of analyzing orders and fighting against credit card fraud.

In accordance with Act no. 78-17 of January 6, 1978 on automated data processing, files and civil liberties, you have a right to access, modify, correct, oppose and delete personal data concerning you.
Please contact us : contact(@)labellemeche.com

 

Art.10 : Intellectual Property

 

All the website's components : visual or audio, and the underlying technology, are protected by copyright, brand and patent laws.  
They are the exclusive property of LA PIERLO COMPAGNIE.  All reproduction is prohibited without the express authorization of LA PIERLO COMPAGNIE. Any person guilty of such acts shall be punished in accordance with the law.